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Terms & Conditions

Last Updated: 10/07/2024

Welcome to Shwetam , managed by Bhoomi Gupta, (“we,” “our,” or “us”). By using our website and services, you agree to comply with and be bound by the following terms and conditions (“Terms”). If you do not agree with these Terms, please do not use our website or services.


Use of the Website:
  • Eligibility: You must be at least 18 years old or the age of legal majority in your jurisdiction to use our website and services.

  • User Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  • Accuracy of Information: You agree to provide accurate and up-to-date information when using our website, including when making purchases. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect fraudulent or inaccurate information.
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Ordering and Payments:
  • Product Availability: All products displayed on our website are subject to availability. We reserve the right to discontinue or modify products at any time without prior notice.

  • Pricing: Prices for our products are displayed on our website. We strive to ensure the accuracy of pricing, but errors may occur. In case of a pricing error, we will notify you and provide the option to cancel your order or proceed with the corrected price.

  • Payment: We accept various payment methods as indicated on our website. By providing payment information, you represent and warrant that you have the legal right to use the selected payment method.

 

Shipping and Returns:

Min Timeline: All orders are processed within 5 hours of the payment being received. We will ship out your order within 24 hours of processing.

Max Timeline: Our courier partners will deliver your products within 7-10 working days. [Note: Our courier partners try to deliver before the estimated delivery date but sometimes they might be delayed due to unforeseen circumstances]

Shipping Policy

We at Shwetam understand that you would like to receive your products in a timely fashion and in top condition. So, we use our large network of couriers to bring you the best as soon as possible.

  • All orders are processed within 5 hours of the payment being received.

  • We will ship out your order within 24 hours of processing.

  • Our courier partners will deliver your products within 7-10 working days. [Note: Our courier partners try to deliver before the estimated delivery date but sometimes they might be delayed due to unforeseen circumstances.

 

Cancellation Policy:
  • We only accept cancellations until the time the order is not picked up by courier partner.

  • Orders cannot be cancelled if they have been picked up by courier already.

  • In case you need to cancel your order, please write to us at support@shwetam.in with your order details.

www.shwetam.in reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

Intellectual Property:

Copyright: All content on our website, including text, graphics, logos, images, and software, is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our written permission.

Privacy:

Privacy Policy: Your use of our website and services is governed by our Privacy Policy, available on our website. Please review the Privacy Policy to understand how we collect, use, and safeguard your information.

Limitation of Liability:

  • Disclaimer: Our website and services are provided “as is” without warranties of any kind, either expressed or implied. We disclaim all warranties, including but not limited to, merchantability and fitness for a particular purpose.

  • Limitation of Liability: In no event shall Shwetam e-Commerce be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services.

 

Governing Law:

Applicable Law: These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles.

Changes to Terms:

Modification: We may update or modify these Terms at any time without notice. Your continued use of our website and services after such changes constitute your acceptance of the revised Terms.


Contact Information:

Contact Us: If you have any questions, concerns, or requests regarding these Terms, please contact us at support@shwetam.in or +91 9968713684

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